How to link your Roblox account to your Customuse account

Why Link Your Accounts?

Linking your Roblox account to Customuse enables key features:

• Upload your designs directly to Roblox

• Upload designs to your Roblox communities (groups)

• Preview your designs in the Customuse Fitting Room experience

• Import your Roblox avatar to preview your designs on

• And many others!

Prerequisites

Before starting, ensure you have:

• A Customuse account

• A Roblox account (must be set to age 13+ in settings)

How to Link Your Accounts

You can link your accounts in two ways:

Option 1: Through Customuse Settings

1. Navigate to your Customuse settings

2. Click "Link Roblox Account"

Option 2: Through the Editor

Link when you attempt to:

• Upload a design to Roblox

• Preview a design in Roblox

Account Linking Process

Step 1: Sign in to Roblox

Sign in to the Roblox account you want to link with Customuse.

Step 2: Select Account and Group (CRITICAL)

Important: You MUST select where you want to upload your designs.

• If you don't select anything, you'll need to unlink and start over!

1. Select your personal Roblox account

2. For group uploads: Select BOTH your personal account AND the group

   1. You must be the owner or have contributor permissions in the group to upload

Step 3: Confirm Permissions

Review the permissions you're granting to Customuse and confirm.

You'll be redirected back to Customuse once complete.

Troubleshooting Common Issues

Issue 1: Can't Complete Linking Process

Most common cause: Forgetting to select an account in Step 2.

• Return to the selection screen and ensure you've chosen your account

Issue 2: Underage Account Error

Roblox requires accounts to be set to 13+ years to use external app linking.

• Check your age settings in your Roblox account

• This limitation is set by Roblox and cannot be bypassed by Customuse

Issue 3: Unable to Link a Roblox Group

To link a group, ensure:

• You are the owner or have contributor permissions in the group

• You've selected BOTH your personal account AND the group during Step 2

• Your role in the group allows uploading design assets