Help
Fast answers for account, billing, subscriptions, refunds, and common Customuse questions.
8 articles

Account, Billing & Subscriptions Help
Manage your Customuse account, plan, and payments — and find the steps for cancelling, refunds, and account deletion.

Contact Customuse: How to Reach the Team
The fastest ways to get in touch with Customuse — Discord, email, and our social channels — and which one to use.

Troubleshooting Common Issues in Customuse
Quick fixes for the most common Customuse issues — stuck generations, export problems, sign-in trouble, and credits.

How to Report a Bug in Customuse
What to include in a bug report and where to send it so the Customuse team can reproduce and fix it quickly.

How to Request a Feature in Customuse
How to suggest a new feature or improvement to Customuse, and what makes a request easy to act on.

Cancel your subscription
Looking to leave Customuse? Learn how to cancel your subscription.

Request a refund
How to request a refund if you have purchased Customuse Pro by mistake

Delete your account
Learn how to delete your account from Customuse