Help
Fast answers for account, billing, subscriptions, refunds, and common Customuse questions.
8 articles

How to Request a Feature in Customuse
How to suggest a new feature or improvement to Customuse, and what makes a request easy to act on.

Contact Customuse: How to Reach the Team
The fastest ways to get in touch with Customuse — Discord, email, and our social channels — and which one to use.

Troubleshooting Common Issues in Customuse
Quick fixes for the most common Customuse issues — stuck generations, export problems, sign-in trouble, and credits.

Account, Billing & Subscriptions Help
Manage your Customuse account, plan, and payments — and find the steps for cancelling, refunds, and account deletion.

How to Report a Bug in Customuse
What to include in a bug report and where to send it so the Customuse team can reproduce and fix it quickly.

Cancel your subscription
Looking to leave Customuse? Learn how to cancel your subscription.

Request a refund
How to request a refund if you have purchased Customuse Pro by mistake

Delete your account
Learn how to delete your account from Customuse